1. Introduction
This Privacy Policy explains how PT Zona Cerdas Grup (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you access or use the Zona Buzzer platform at https://buzzer.zonacerdas.net/.
We are committed to ensuring the confidentiality, integrity, and security of all personal information processed through our system in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) and Law No. 11 of 2008 on Electronic Information and Transactions (UU ITE).
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Policy applies to all users, visitors, and entities who access or use Zona Buzzer services, including but not limited to registration, transactions, and communications through our platform.
We may collect and process the following categories of personal data:
Identification Data – Full name, username, email address, phone number, and social media account ID.
Transaction Data – Order history, payment records, and account balance details.
Technical Data – IP address, browser type, device identifiers, and access logs.
Communication Data – Messages, inquiries, or tickets submitted via our support system.
We do not collect sensitive personal data such as religious beliefs, biometric data, or political opinions unless explicitly required by law.
We process personal data only for lawful purposes, including but not limited to:
Account registration, verification, and authentication.
Processing transactions and providing ordered services.
Communicating with users regarding transactions or support inquiries.
Enhancing service quality, security, and system performance.
Fulfilling legal obligations and responding to lawful requests by authorities.
All processing of personal data conducted by PT Zona Cerdas Grup is based on one or more of the following legal grounds:
Consent – Explicit approval from the data subject.
Contractual necessity – Processing required to fulfill service agreements.
Legal obligations – Compliance with Indonesian law.
Legitimate interest – Ensuring service security, fraud prevention, and business operation continuity.
By using Zona Buzzer and providing your data, you voluntarily grant consent for us to collect and process your personal data as described herein.
You may withdraw consent at any time by contacting us at cs@zonacerdas.net, subject to applicable laws and the effect on your access to services.
Your personal data will be retained only as long as necessary for:
The fulfillment of the purposes described in this Policy.
Compliance with applicable legal and regulatory obligations.
Resolution of potential disputes or enforcement of our rights.
After the retention period expires, personal data will be securely deleted or anonymized.
We do not sell, rent, or trade your personal data. However, your data may be shared under the following conditions:
With service providers or partners – For payment processing, fraud detection, or technical support, under strict confidentiality agreements.
With government authorities – When legally required or in response to lawful requests.
With affiliates – Within PT Zona Cerdas Grup’s internal business entities for legitimate operational purposes.
All third parties must comply with equivalent data protection standards as mandated by Indonesian law.
Under Law No. 27 of 2022 (UU PDP), you have the following rights:
Right to obtain information regarding data processing.
Right to access and receive copies of your personal data.
Right to request correction or completion of inaccurate data.
Right to delete or anonymize personal data.
Right to withdraw consent to data processing.
Right to object to automated decision-making or profiling.
Right to file complaints with the Indonesian Personal Data Protection Authority.
Requests related to these rights can be submitted to cs@zonacerdas.net, and will be processed in accordance with the applicable legal procedures and timeframes.
We implement appropriate organizational and technical measures to protect personal data, including:
Secure socket layer (SSL) encryption.
Access control and authentication mechanisms.
Regular system audits and vulnerability testing.
Restricted access to authorized personnel only.
However, please note that no digital transmission or storage system can be guaranteed 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.
Zona Buzzer uses cookies and similar technologies to:
Enhance user experience.
Track website performance metrics.
Store session data and preferences.
Users may disable cookies in their browser settings, but certain features of the website may not function properly as a result.
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of such third-party sites.
Users are advised to review the privacy policies of any external sites before providing personal data.
All personal data is stored and processed on servers located within Indonesia.
If data transfer outside Indonesia becomes necessary, such transfer will comply with UU PDP provisions and ensure an equivalent level of data protection in the destination country.
Zona Buzzer’s services are intended for users aged 18 years or older.
If we learn that we have inadvertently collected data from a minor without parental consent, we will promptly delete such data.
PT Zona Cerdas Grup reserves the right to update or amend this Privacy Policy at any time.
Any changes will be published on the official website, and continued use of our services constitutes acceptance of such changes.
This Privacy Policy is an electronic legal document created pursuant to Law No. 11 of 2008 (UU ITE) and Law No. 27 of 2022 (UU PDP). It is valid without the need for a physical or digital signature.